Jamal Whitfield
Available now🇺🇸Team management and the first year of leading people
- 20 years of experience
Twenty years in industry in Boston, twelve of them running teams from ten to eighty people in healthcare operations. These days I coach managers, and particularly the ones who were just promoted and are discovering that the job they were good at is no longer the job. That transition is the worst-prepared moment in professional life. You promote the strongest technician, teach them nothing, and then act surprised when they keep doing their team's work instead of leading it. Everything I do is concrete: the difficult conversation you have scheduled for Thursday, the recurring meeting that serves no purpose, the person you have been avoiding for three months. I work in English and French. My French comes from my mother's family in Haiti and it holds up fine in a working conversation.
Consultation languages
- English
- French
- Haitian Creole
Skills
- People management
- Difficult conversations
- Delegation
- First-time manager transition
- Conflict resolution
- Hiring and interviewing
What sets them apart
We start from the conversation you have been putting off. It is nearly always the thing blocking everything else, and handling it in one session moves more than six months of leadership reading.
Education
- · MBA, Boston University Questrom School of Business; ICF coaching certification
Credentials
- · Director of operations in Boston healthcare organisations from 2010 to 2022, leading teams of up to eighty.
- · Executive and management coach since 2022.
- · ICF Associate Certified Coach credential.
Moderate cancellation
Fully refunded up to 24 hours before, half up to 2 hours before, nothing after that.